SMS messaging
Promotional, transactional and service messaging with routing and delivery reporting for business communication programs.
A2P / OTP / ServiceSMSRCSWhatsAppViberVoice OTP
IMLINK / Omnichannel communications
One link.
Many channels.
IMLINK provides business messaging and verification workflows across SMS, RCS, messenger and voice channels, supported by API integration and cascade routing.
Business communications
Customer contact should move through one coherent system.
The public IMLINK platform brings messaging, verification, automation and delivery feedback together. The website focuses on confirmed services and avoids publishing private certificate fields or unsupported business claims.
Channels
Choose the format that fits the moment.
RCS for business
Rich messaging experiences with branded content, interactive actions and delivery or read feedback where supported.
Rich media / InteractionMessenger channels
Customer communication across WhatsApp, Viber and Telegram verification flows through coordinated channel logic.
WhatsApp / Viber / TelegramVoice verification
FlashCall and Voice OTP options for phone-number confirmation and authentication journeys that need an alternative to SMS.
FlashCall / Voice OTPPlatform
A connected path from intent to delivery.
Communication workflows can combine the primary channel, an ordered fallback route and the business system that initiated the message. This keeps campaign, service and verification traffic easier to coordinate.
Single API integration
Connect messaging functionality to a CRM, website, application or internal system through documented integration paths.
Cascade routing
Define an ordered channel path so an undelivered or unread message can move to the next available option.
Chatbots and automation
Structure automated replies, lead handling, customer support and service conversations across supported channels.
Delivery analytics
Review status signals and communication outcomes to support operational follow-up and workflow improvement.
Workflow
Four decisions keep every channel aligned.
Define
Clarify the use case, message type, audience and required customer consent.
Connect
Choose channels and connect the platform to the relevant business system.
Route
Set delivery order, templates and fallback behavior for each communication flow.
Review
Use delivery feedback and response data to refine the next cycle.
Company
Software, IT services and business communications.
IMLINK LIMITED is an active UK company whose public business classifications cover software development, information technology services and business support.
Its public platform materials describe omnichannel messaging, verification, chatbots, API integration and communication routing. Registration numbers, addresses and certificate metadata are intentionally kept off this public website.
Team portal
Authorized access for internal coordination.
Approved users can sign in with a registered company email address or phone number.